You might want to think twice before you buy that sweater. Free returns could be a thing if a past.
As it stands, if you buy something, bring it home and then decide you don’t like it and then you bring it back and get your money back. That may be changing
Returns are costing companies Millions and some want to start charging you to return your item.
According to a U.S.-based study earlier this year, returns cost retailers up to 21 per cent of the item’s original value, when shipping, processing and restocking are taken into account.
They want people to figure out sizes and styles in the store instead of buying a bunch of sizes and returning the rest
57% of online shoppers won’t buy items from a retailer that doesn’t offer free returns by mail or courier, according to a 2017 survey by Canada Post.
However, 40 per cent of respondents said they would be willing to pay for returns if they split the shipping cost with the retailer.
Free returns cost the environment, too.
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