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Facebook, WhatsApp, and Instagram are back after a global outage lasted almost six hours on Monday.
Complaints started surfacing around 1 p.m. (our time) with people saying they were having difficulty accessing the sites.
In a statement, the social media giant cited an internal technical issue as the reason.
“Our engineering teams have learned that configuration changes on the backbone routers that coordinate network traffic between our data centers caused issues that interrupted this communication,” Facebook says. “This disruption to network traffic had a cascading effect on the way our data centers communicate, bringing our services to a halt.”
Reports indicate the issues also impacted employees’ work passes and email, which further slowed down efforts to bring the systems back online.
Facebook says there is no evidence to indicate user data was comprised by the downtime.
CEO Mark Zuckerberg apologized for the disruption on Facebook.
More than 3.5 billion people use Facebook, Messenger, Instagram, and WhatsApp.
