Canada Post has submitted a transformation plan to the federal government laying out how the corporation will adapt.
The federal government removed barriers to reform and directed Canada Post to implement concrete changes that respond to the rapidly changing environment and avoid becoming a recurring burden to taxpayers.
The plan was submitted to Public Works Minister Joël Lightbound.
Some of the proposed changes include converting all households to community mailboxes, modernizing the network of post offices, amending service standards for letter mail and reducing overhead costs.
In a statement Monday, president and CEO Doug Ettinger said the plan responds to Canada Post’s challenges and modernizes the postal service to support the current economy while serving all Canadians.
“While our situation requires that we act with urgency, we will be thoughtful and respectful in our approach and responsive to feedback,” Ettinger said. “Canadians deserve a postal service that is strong, stable and focused on meeting their changing needs, and we are focused on delivering on that.”
According to a press release from Canada Post, its approach to transformation will be guided by a set of five principles: prioritizing service, proceeding thoughtfully, treating employees with respect, keeping Canadians informed and flexibility.
Canada Post will work with the federal government on the plan. It will be released to the public once it has been finalized.
Postal workers continue to engage in rotating strikes while trying to negotiate a new contract with Canada Post.
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