Nova Scotia Power has made good on two commitments it promised after last year’s cyberbreach.
The utility says all social security numbers have been permanently deleted from their systems and meter connections have been restored, with customer billing returning to normal.
However, Nova Scotia Power warns it may take a while for this to be reflected on your bill.
The utility gave itself until March 31 to deliver on both.
It follows a massive cyberbreach from March 2025 that gave hackers access to personal information of 900,000 customers.
Nova Scotia Power has been under fire since the attack with many questioning its reliability, including Premier Tim Houston who called it, “out of touch”.
The utility was just approved for a rate hike of 3.8 per cent in 2026 and 4.1 per cent in 2027. They had applied for 8 per cent over two years.
There has also been a leadership change. Former CEO Peter Gregg stepped down only weeks ago to be replaced by Vivek Sood, who promises to rebuild trust.
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